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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Brinson

January 27, 2026

5  out of  5
rating by David Brinson
"Excellent agent. Very knowledgeable. More concerned with ensuring you’re covered and protected rather than selling you random insurance. Him and his team explain everything to you thoroughly and give you options based on budget needs, coverage needs, and overall totality of your specific circumstances. Excellent job!"
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Myra Hankerson

January 26, 2026

5  out of  5
rating by Myra Hankerson
"The interaction with Erin was courteous and informative. Her knowledge of the services provided put me at ease in the decision making process."
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Cheryl Jones

January 20, 2026

5  out of  5
rating by Cheryl Jones
"Erin was extremely helpful as we navigated some billing changes. She is always knowledgeable and efficient."
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Doris

January 19, 2026

5  out of  5
rating by Doris
"Erin is very knowledgeable and a pleasure to work with"
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Ralston White

January 16, 2026

5  out of  5
rating by Ralston White
"Erin Dean one of the best she was able to answer any questions I may have had and also Enlighten me of the benefits of State Farm definitely deserves a raise."
We responded:
"Thank you for your fantastic review! We're so happy to hear that Erin was able to answer all your questions and help you understand the benefits of State Farm. We agree—Erin is truly exceptional and we're lucky to have her on our team. Your kind words mean a lot, and we'll be sure to share your praise with her!"
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Meredith Diebold

January 15, 2026

5  out of  5
rating by Meredith Diebold
"Erin is simply amazing! She went above and beyond to help me by identifying an issue that had been created by another business (one that was not willing to help). I cannot say enough about how grateful I am."
We responded:
"Thank you for sharing your experience! We're so glad to hear that Erin was able to go above and beyond to assist you and resolve an issue that others couldn’t. Your gratitude means a lot to us, and we’re proud to have Erin on our team providing that level of care. If you ever need anything else, please don’t hesitate to reach out!"
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Angela Cushman (LUCI FURR23)

December 18, 2025

5  out of  5
rating by Angela Cushman (LUCI FURR23)
"I love working with Jonathan’s office! Becca is a pure joy and they always get me the best deal with the best customer service! They are highly recommended!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you enjoy working with Jonathan English's office and that Becca has made such a positive impact. Providing great deals and excellent customer service is our top priority, and your recommendation means the world to us. We look forward to continuing to serve you!"
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horserun24 Allen

November 24, 2025

5  out of  5
rating by horserun24 Allen
"Erin is an incredibly talented and compassionate agent. I know I am more than just a policy #"
We responded:
"Thank you so much for your kind words! Erin truly values building meaningful relationships and ensuring every client feels seen and supported. We’re grateful to have her on our team and thrilled to hear your experience reflects that. If you ever need anything else, don’t hesitate to reach out!"
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Tanisha Morgan

October 16, 2025

5  out of  5
rating by Tanisha Morgan
"This place is your go to. I love how they helped me get everything situated since my mother passed. Liz is such a sweetheart and the team did their best to help me with everything. I been with state farm for 10 plus years and i dont plan on being with anyone else. I truly thank yall so much!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Stephanie Montoya

October 10, 2025

5  out of  5
rating by Stephanie Montoya
"Erin was a great help when we were seeking a new insurance company. She was very thorough and knowledgeable. The process was easy and we are pleased to have better coverage and a lower price."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Cathy B

September 17, 2025

5  out of  5
rating by Cathy B
"Erin was extremely helpful as she helped me navigate purchasing boat insurance .She was extremely kind, knowledgeable and helpful. For those questions that I had that she was unsure of, she was quick to obtain the answers.I would definitely recommend her to someone else needing to purchase insurrance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Angie Gregory

September 17, 2025

5  out of  5
rating by Angie Gregory
"Fast and easy process. Becca was amazing!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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SHANIEKA TAYLOR

September 17, 2025

5  out of  5
rating by SHANIEKA TAYLOR
"Very great agent for insurance purposes. Erin is the best she goes above and beyond to help you with all your needs. Johnathan English service with you is always timely and pleasant."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Marnie Cook

September 16, 2025

5  out of  5
rating by Marnie Cook
"Erin was so professional and took her time reviewing our policies. She explained everything to me and made me feel like she was concerned about my coverage, not just a name to her."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Universal Aurora

September 16, 2025

5  out of  5
rating by Universal Aurora
"Erin was amazing! She took her time explaining my policies and is sending over quotes to see where I can save!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jon Klink

September 12, 2025

5  out of  5
rating by Jon Klink
"Liz and Erin were VERY helpful and transparent in every way. Friendly as well. They took care of everything I needed without hesitation. They clearly care about the customer first. A very pleasant experience of saving hundreds for much better coverage. I will recommend this office and these 2 in particular."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jennifer Kilgore

September 12, 2025

5  out of  5
rating by Jennifer Kilgore
"Very knowledgeable and helpful."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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king ship

September 10, 2025

5  out of  5
rating by king ship
"Amazing people , Great atmosphere, they were very friendly and welcoming… Mrs.Becca went above and beyond to make sure I was Taken care of … Was very informative about the policies I was Inquiring about ."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Schneider Joanis

August 18, 2025

5  out of  5
rating by Schneider Joanis
"Erin is phenomenal. Really care about her clientele. Always willing to provide honest feedback. She goes above and beyond. Thank you Erin."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sharon Lowe

August 14, 2025

5  out of  5
rating by Sharon Lowe
"Erin was very professional and answered all of our questions. Would recommend this State Farm office for your insurance needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kelly Lane

August 8, 2025

5  out of  5
rating by Kelly Lane
"Erin has been so helpful. Every time I need something she is always there. I stopped by to pay my bill and ended up having a lovely conversation with her. Don’t know what I’d do without her. Love her!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Keith Honeycutt

July 25, 2025

5  out of  5
rating by Keith Honeycutt
"Very knowledgeable and professional, the best agent I have worked with."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Dyhnne Quinn

July 8, 2025

5  out of  5
rating by Dyhnne Quinn
"I'm completely satisfied with the whole experience with state farm insurance agent Erin Jonathan English. I've been seeking coverage for several weeks. The process has been extremely horrendous. So many falsehoods out there. Too many hoops to jump thru. At 78 y/o, too many companies taking advantage. I'm on a set income, and they try to take advantage. Ms.English took her time to explain the options available to me. Explained ways I could save. Made whole process easy for me from start to finish. And I got the best insurance for me, right from my phone. Now, no more worries. Much better coverage that I was paying hundreds more for. Thank you"
We responded:
"Thanks Dyhnne. We are happy that we could assist you and continue to serve you. "
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Ryan Bigham

July 8, 2025

5  out of  5
rating by Ryan Bigham
"Every interaction with Jonathan's office has been extremely pleasant. I especially appreciate Erin, who was wonderfully helpful in talking with me through updating coverage, finding preferred contractors, and working through other details of my policies. I recommend not only Jonathan, but the office staff as well."
We responded:
"Ryan, thank you for taking the time to leave us a nice review. "
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Carla Walker

July 3, 2025

5  out of  5
rating by Carla Walker
"Erin was super helpful, kind, had excellent customer service, anticipated questions, answered questions thoroughly, and made the process smooth and painless."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."